ad111's Privacy Policy —
Your Data Is Our Responsibility

ad111 ("we", "us") is a trusted online gaming platform in Bangladesh. Keeping the personal information you provide through our website ad111.lat safe and secure is our highest priority. This Privacy Policy ("Policy") will inform you of:

• What types of information we collect and why;
• How the collected information is used and stored;
• Who your information may be shared with;
• What rights you have regarding your information;
• How to contact us.

This policy applies to all services, pages, and activities of ad111. Continuing to use our site means you have agreed to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

We collect the following types of information to register accounts and provide services on the ad111 platform:

1.1 Information You Provide Directly

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Email address, mobile number.
• Financial Information: Account details related to payment methods (bKash, Nagad, Rocket), transaction history.
• Account Information: Username and account preferences.

1.2 Automatically Collected Information

• Technical Information: IP address, browser type and version, operating system, device type.
• Usage Information: Which pages you visited, which games you played, how long you were on the site.
• Cookie & Tracking Data: Information collected through cookies, web beacons, and similar technologies.

1.3 Information Received from Third Parties

We may collect supplementary information from trusted third-party service providers for the purpose of identity verification or fraud prevention.

ad111 uses collected information for the following purposes:

2.1 Account & Service Management

• Creating, verifying, and managing accounts;
• Processing deposits and withdrawals;
• Maintaining gaming history and transaction records;
• Providing bonuses and promotional offers.

2.2 Security & Compliance

• Identity verification and age confirmation (for users aged 21 and above only);
• Preventing fraud, money laundering, and other illegal activities;
• Ensuring compliance with responsible gaming policies;
• Complying with applicable laws and regulations.

2.3 Service Improvement & Communication

• Improving service quality and developing new features;
• Providing customer support;
• Sending important account-related notifications;
• Sending promotional information and offers with your consent.

ad111 places great importance on the security of your personal information. We take the following technical and administrative measures:

3.1 Technical Security

• SSL Encryption: All data transmissions are secured with advanced SSL (Secure Sockets Layer) encryption technology.
• Database Security: Stored information is kept in an encrypted format.
• Firewall & Security Monitoring: 24/7 system monitoring to prevent unauthorized access.

3.2 Data Retention Period

We retain your information only for as long as is necessary to provide services and meet legal obligations. Even after an account is closed, some information may be kept for a defined period for legal and regulatory reasons.

3.3 Limitations of Data Security

Data transmission over the internet can never be completely secure. However, we strive to ensure the highest level of security in line with industry best practices.

ad111 does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket), identity verification, technical infrastructure, and customer support. These partners may only use the information for specified purposes and are bound by strict confidentiality rules.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft may receive some limited technical information in order to deliver their gaming services.

4.3 Legal Obligations

We are legally required to provide necessary information in response to court orders, legal processes, or valid requests from government authorities.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred as part of the assets. In such cases, we will notify users in advance.

Cookies are used on the ad111 website to improve the user experience.

5.1 Types of Cookies

• Essential Cookies: Ensure the core functionality of the site, such as maintaining login sessions. These cannot be disabled.
• Functionality Cookies: Remember your preferences and settings.
• Analytics Cookies: Help monitor and improve site usage. This information is used in aggregated and anonymized form.

5.2 Cookie Control

You can control or disable non-essential cookies through your browser settings. However, this may limit some functionality of the site.

As a user of the ad111 platform, you have the following rights regarding your own information:

• Right to Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (excluding matters subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Withdraw from Marketing Communications: The right to opt out of promotional emails or notifications at any time.

To exercise these rights, contact our support team. We will respond to valid requests as promptly as possible.

ad111 services are for users aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information.

If you believe a minor is using our platform, please contact us.

ad111 uses technology infrastructure worldwide, so your information may be stored or processed on servers outside your country. In such cases, we ensure that the storage and processing of information meets the standards set out in this privacy policy.

By using our services in agreement with this policy, you are considered to have consented to such data transfers.

ad111 reserves the right to update this privacy policy as needed. If any significant changes are made, we will inform you in the following ways:

• By noting the updated date on this page;
• By sending a notification to the email registered to your account;
• By displaying a brief notice on the main page of the site.

Continuing to use the service after changes are made will be considered as your consent to the updated policy. We therefore recommend that you review this page from time to time.

If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We are available 24/7 to assist in both Bengali and English.

• 24/7 Live Chat (from any page on the site)
• Support Email: [email protected]

Please send formal data protection requests by email, and sending from the email address registered to your account will allow us to verify your identity faster.